Returns & Exchanges
At Ettore Products Co, we stand behind the quality of our home cleaning tools and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing